Yes, you certainly can. Referraltrail is a platform for everyone to load referrals. Users must agree to the terms and conditions of use and load their bank account details to start loading referrals on the platform.
No, there is no minimum number of referrals that must be captured.
The criteria to earn a referral fee is that your referral must pay 2 full monthly premiums cashed to the product provider. In the event that None or 1 of those monthly payment is not paid, you will not be paid your referral fee. You will be penalised if you load an increased number of referrals and less than 40% of referrals result in a quotation. This is in place to ensure that Referral Trail is providing good quality referrals to insurance companies. The penalty is 50% of the referral fee you earn. Referral trail is a platform that provides you the opportunity to earn money from valid paying customers referred to product providing companies.
The lead is not processed, and the referral customer is loaded on the Referral Trail ‘Do Not Contact’ list, and no sales referral fee rewards can be earned from such circumstances.
The lead is sent to be processed by a product company so that a sale can be completed.
A non-response from a customer is treated as if the customer has provided you, the lead generator permission to be called. This is as a result of your initial verbal communication with the referral customer. The lead will be sent to a product company so that a sale can be completed.
No, you may not load a lead without the customers permission. This can result in a customer opting out when the confirmation SMS is sent to the customer, or this can result in a complaint to the protection of personal information regulator against you for using a referral customers personal information without their consent.
Yes, you can. This is the importance of you as a lead generator always asking the customer before loading a referral customers personal detail on the Referral Trail platform. In the event that the referral customer forgets that they have provided you with consent, the SMS process confirming the consent protects you. When the referral customer receives the SMS, the customer will have the option to opt out. If the referral customer opt’s out, we will remove their details from the Referral Trail platform and place the customer on the platforms ‘DO NOT CONTACT’ list. We will also not send the referral customers details to any product provider to sell to.
Referral trail will negotiate with the company that does not pay for referrals as per the contract they have with the platform; however, this can affect Referral Trail’s ability to pay you for the sale. This can also take time to process, so it can result in delays on the payment of your referral fee.
10 quotes from 100 referrals are a 10% lead to quote ratio. Your act of loading 100 referrals will result in you being penalised. You will receive a penalty of fifty percent (50%) or half of your sales referral fee if you achieve under 40% lead to quote ratio. This is in place to ensure that lead generators do not load referrals of inferior quality. The referrals that are supplied to insurance companies cost the insurance companies money to process. The process cost can affect the company’s performance overall and impact the performance of other important referrals that the company works on. This can damage the relationship with Referral Trail and the product company. This can result in the insurance company cancelling the contract and will affect payment to other referrers on the Referral Trail platform.
Referral Trail has no control over the financial affairs of companies you work for that are contracted to Referral Trail. If companies do not pay you based on their relations with you have to address this with them.
You can apply to the administrator of Referral Trail by e-mailing them on enquiry@referraltrail.com for approval to be a lead service provider. If approved, you can be a service provider company and register your own lead generators.
Yes, you may only query your referral fee if you are a direct user or if you are a collaborator user with one of our partners.
If you work for a lead generating company that has a contract with Referral Trail, you must escalate any referral fee query with your company.
Currently MiWay car and business insurance and Old mutual insure personal and business insurance are the companies that sells referrals from the Referral Trail platform.
Personal short-term insurance and Business short term insurance products products are available to be sold.
Yes, Referral Trail is a very new company, and these are the first few companies’ products that are available. In time, as Referral Trail develops, we will have other products and companies available for you to refer customers to.
No, all users and lead generating companies are contracting with Referral Trail in line with the terms of use on the platform. The terms of use that you agree to before applying for permission to load referrals on the platform forms the basis of the contract that you have with Referral Trail.
One month’s payment or premium will be paid as referral fee for the sale concluded as a result of the referral customer that you have provided. This amount is not limited in value. No matter the monthly premium value, your referral fee will be one (1) of the monthly payments/premiums once the client has paid. Paid means that the payment is cashed with the product provider and meets the requirement to earn referral fee on that product.
Payments for sales are made based on the rules of the product referral fee. Some products have 2 months payments required to earn a referral fee and some products 1 month. This can change with other products in the future. In the event that on (1) months insurance premium payment is required to earn referral fee; Referral Trail will invoice the insurance company for the referral fee and pay you as soon as the insurance company pays the referral fee invoice. This payment is dependent on the product company paying Referral Trail. If the product company pays Referral Trail late or not at all, this can affect the payment of referral fee for successfully paid for sales. As can be expected, this takes time. If you are expecting to be paid immediately after your referral pays the product company, this will not be the case. The company needs to confirm that payment has been received and your client has not stopped the debit. The company will then be invoiced by Referral Trail and when the product company pays Referral Trail, then Referral Trail, will pay you.
If you have other questions or queries, you are welcome to contact us via our Contact Us Page or click here.